Clientarea Domain Switching Announcement

Dear customers:

MoonVM clientarea domain(my.moonvm.com) is banned in Mainland China in 2023 for some reasons, now the domain name is switched to store.moonvm.com.

Feel free to send a ticket to our support team if you have any questions.

Hereby announced

MoonVM
Jan/08/2023

8th Jan 2023
Service Outage Announcement on November 30, 2022 (Resolved)

Hinet, the upstream network provider, encountered an unexpected failure during a network upgrade, resulting in a one-day service outage for the DYNAMIC STARTER product line.   The problem has now been fixed and the DYNAMIC STARTER product has been upgraded from 100Mbps to 200Mbps.   For users affected by the outage, we will compensate them ... Read More »

30th Nov 2022
Black Friday Special Offers (2022)

15% recurring discount for all products!!!

Promotion Code: 6GGZ5JF75B (Today only)

https://store.moonvm.com/cart.php

25th Nov 2022
DDNS Service Domain Address Update

Dear valued customers,As DDNS service is currently unavailable in some areas, we have provided a new domain name to resolve this issue (The original DDNS domain name remains available).If you are experiencing problems, please try replacing ddns.moonvm.net with moonddns.com in the DDNS address, or obtain a new DDNS address through the control ... Read More »

3rd Feb 2022
Hinet VPS Maintaince

Dear valued customers, We need to carry out urgent system upgrades, which may result in service interruptions. Scheduled time: 8:10 PM ~ 12:00 PM, Sep 3, 2021 CSTExpected Impact: Internal network address 10.0.2.0/24 (10.0.2.1~10.0.2.254) or 10.0.3.0/24 (10.0.3.1~10.0.3.254) VPS Sorry for any inconvenience caused by maintenance. The maintenance ... Read More »

3rd Nov 2021
Black Friday Special Offers

1. DYNAMIC BUSINESS (HINET)2vCPU / 2G RAM / 20G SSD / 1 Dynamic IPv4 / 600Mbps Shared / 12TB OUT(Inbound FREE) / Free DDNS / One-click IP Re-allocation / IP API enabledhttps://store.moonvm.com/cart.php?a=add&pid=2 20% recurring discount. Promotion Code: V9SAFW9FN2 40% recurring discount. Limited to 5 units (New Customers). Promotion ... Read More »

27th Nov 2020
Special offers for 1111 Shopping Festival

1. 10% recurring discount for all products!!!https://store.moonvm.com/cart.php Promotion Code: K9WK9CPHX4 2. DYNAMIC BUSINESS (HINET)2vCPU / 2G RAM / 20G SSD / 1 Dynamic IPv4 / 600Mbps Shared / 12TB OUT(Inbound FREE) / Free DDNS / One-click IP Re-allocation / IP API enabledhttps://store.moonvm.com/cart.php?a=add&pid=2 20% recurring ... Read More »

10th Nov 2020
DYNAMIC BUSINESS (Hinet 600M) traffic quota increase

Dear Customers,Through equipment upgrades and expansion of network capacity, we have doubled the traffic limit for all DYNAMIC BUSINESS (Hinet 600M) plans for free.For example, the original 6TB of traffic was upgraded to 12TB free of charge. Note that traffic is calculated one way only, inbound traffic is free!Please don't hesitate to contact us ... Read More »

10th Nov 2020
End of service for Portland NCP

Dear Customer. Due to the continuous poor network and bandwidth of NCP nodes in the US, we regret to inform you that the US NCP nodes will be cancelled and deleted on May 28, 2020. Please be sure to back up your data by this date and submit a ticket for a refund as soon as possible. In the ticket, please inform the refund to the account balance ... Read More »

6th May 2020