Dear users, We are pleased to inform you that we have recently completed bandwidth and configuration upgrades for our Taiwan HINET Dynamic products. The specific adjustments are as follows: 1. DYNAMIC STARTER (HINET)Network upgraded from 100Mbps to 500MbpsTraffic adjusted from 3TB (OUT) to 4TB (OUT) 2. DYNAMIC BUSINESS (HINET)Traffic adjusted ... Read More »
MoonVM clientarea domain(
my.moonvm.com) is banned in Mainland China in 2023 for some reasons, now the domain name is switched to
Feel free to send a ticket to our support team if you have any questions.
Hinet, the upstream network provider, encountered an unexpected failure during a network upgrade, resulting in a one-day service outage for the DYNAMIC STARTER product line. The problem has now been fixed and the DYNAMIC STARTER product has been upgraded from 100Mbps to 200Mbps. For users affected by the outage, we will compensate them ... Read More »
Dear valued customers,As DDNS service is currently unavailable in some areas, we have provided a new domain name to resolve this issue (The original DDNS domain name remains available).If you are experiencing problems, please try replacing ddns.moonvm.net with moonddns.com in the DDNS address, or obtain a new DDNS address through the control ... Read More »
Dear Customers,Through equipment upgrades and expansion of network capacity, we have doubled the traffic limit for all DYNAMIC BUSINESS (Hinet 600M) plans for free.For example, the original 6TB of traffic was upgraded to 12TB free of charge. Note that traffic is calculated one way only, inbound traffic is free!Please don't hesitate to contact us ... Read More »
Dear Customer. Due to the continuous poor network and bandwidth of NCP nodes in the US, we regret to inform you that the US NCP nodes will be cancelled and deleted on May 28, 2020. Please be sure to back up your data by this date and submit a ticket for a refund as soon as possible. In the ticket, please inform the refund to the account balance ... Read More »