Limited-Time HKT Product Offer: Discounts up to 15%!

Dear MoonVM User,We are pleased to inform you that we have recently restocked HKT products and are excited to bring you an exceptional promotional offer!For the next 7 days, you can enjoy a 15% or 10% discount on the following HKT product specifications:HKT - 500Mbps Product4vCPU / 3G RAM / 15G Disk / 1 Dynamic IP / 500Mbps Port / Unlimited ... Read More »

8th Jun 2024
Hong Kong VPS Maintaince

Dear valued customers,In order to provide a more stable and reliable service, we plan to conduct maintenance on the power system at the HKT data center. During this maintenance, certain HKT products may experience interruptions. To minimize the impact on your business as much as possible, we have decided to inform you in advance of this ... Read More »

8th Jan 2024
Upgrade Notice for Taiwan HINET Dynamic Products

Dear users, We are pleased to inform you that we have recently completed bandwidth and configuration upgrades for our Taiwan HINET Dynamic products. The specific adjustments are as follows: 1. DYNAMIC STARTER (HINET)Network upgraded from 100Mbps to 500MbpsTraffic adjusted from 3TB (OUT) to 4TB (OUT) 2. DYNAMIC BUSINESS (HINET)Traffic adjusted ... Read More »

22nd Nov 2023
Clientarea Domain Switching Announcement

Dear customers:

MoonVM clientarea domain(my.moonvm.com) is banned in Mainland China in 2023 for some reasons, now the domain name is switched to store.moonvm.com.

Feel free to send a ticket to our support team if you have any questions.

Hereby announced

MoonVM
Jan/08/2023

8th Jan 2023
Service Outage Announcement on November 30, 2022 (Resolved)

Hinet, the upstream network provider, encountered an unexpected failure during a network upgrade, resulting in a one-day service outage for the DYNAMIC STARTER product line.   The problem has now been fixed and the DYNAMIC STARTER product has been upgraded from 100Mbps to 200Mbps.   For users affected by the outage, we will compensate them ... Read More »

30th Nov 2022
DDNS Service Domain Address Update

Dear valued customers,As DDNS service is currently unavailable in some areas, we have provided a new domain name to resolve this issue (The original DDNS domain name remains available).If you are experiencing problems, please try replacing ddns.moonvm.net with moonddns.com in the DDNS address, or obtain a new DDNS address through the control ... Read More »

3rd Feb 2022
DYNAMIC BUSINESS (Hinet 600M) traffic quota increase

Dear Customers,Through equipment upgrades and expansion of network capacity, we have doubled the traffic limit for all DYNAMIC BUSINESS (Hinet 600M) plans for free.For example, the original 6TB of traffic was upgraded to 12TB free of charge. Note that traffic is calculated one way only, inbound traffic is free!Please don't hesitate to contact us ... Read More »

10th Nov 2020
End of service for Portland NCP

Dear Customer. Due to the continuous poor network and bandwidth of NCP nodes in the US, we regret to inform you that the US NCP nodes will be cancelled and deleted on May 28, 2020. Please be sure to back up your data by this date and submit a ticket for a refund as soon as possible. In the ticket, please inform the refund to the account balance ... Read More »

6th May 2020